12. June 2019

DESI Index: Slovakia has Improved in the Provision of Digital Services

The European Commission (EC) has published the DESI 2019 Index, the annual assessment of the digital performance of Member States, where Slovakia ranked 21st. In recent years, Slovakia has improved in digital public services and basic digital public skills.

“Over the past three years, we have ranked higher in the Electronic Services category. This reflected the activities of our Office, such as the fight against bureaucracy, by which we abolish presentation of paper statements. We are removing unnecessary bureaucracy from citizens and entrepreneurs. Authorities will find the necessary information themselves, for example through the OverSI portal,” said Richard Raši, Deputy Prime Minister of the Slovak Republic for Investment and Informatisation. Since 2017, Slovakia has moved up from the 24th to 21st rank in 2019 in the DESI Index in Digital Public Services.

The EC highlighted Slovakia in its assessment of the Open Data indicator, which is part of the State’s electronic services, and also in the area of ​Human Capital, where they rank us above the EU average in indicators, such as Basic Digital Skills of Citizens.

“We are on the threshold of digital transformation, and we must prepare citizens across generations. The DESI Index clearly shows that Slovaks are improving in digital skills, and this is very positive,” said R. Raši. Last year, 150 hackatons (coding events) took place in Slovakia, attended by more than 10,000 citizens with an average age of 12 years, where up to 41% of whom were girls and women. The EC also highlighted the “National Programme for the Upbringing and Education Development” adopted by the Slovak Government in 2018. The Programme also aims to increase the use of digital technologies in the classrooms and to estimate the future socio-economic impacts of digital transformation.

Despite positive assessments, Slovakia fell from the 20th down to 21st place in the DESI Index compared to the last year. One of the main reasons is the current EC connectivity measurement methodology, which also counts with a new telecommunications operator in our market. This has not yet reached the level of coverage of other operators, causing a drop in the Index from around 96% coverage to 88%.

“Slovakia is actively cooperating with the European Commission to streamline the measurement methodology to ensure the results reflect the real situation as much as possible. Inaccuracies of the current methodology were also indicated by significant Slovak telecommunication operators and other European states. We expect the EC to continue working on streamlining the measurement of individual indicators” concluded Richard Raši, Deputy Prime Minister.

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